Since the introduction of the new user portal and the new südtirolmobil passes, we’ve been receiving an increasing number of inquiries, especially regarding registration and the first login.
If you are having trouble accessing your account or activating your pass, you are not alone. We've increased staff at our Infopoints, and our teams are ready to help you quickly and directly on site.
Come by, we're here for you
WHERE: Bozen/Bolzano, Bruneck/Brunico, Brixen/Bressanone und Meran/Merano in südtirolmobil-Infopoints
WHEN: Monday to Friday, from 09:00 to 13:00
WHAT: Our technical support staff at the service desk is ready to assist you in person, help you complete your online requests, answer any questions you may have, and provide you with all the information you need.
FAQ – Frequently Asked Questions online
We have also updated the FAQ section on our official website, where you can find quick answers to the most common questions. It is a convenient way to stay informed and resolve issues independently.
We are here to make your access to public transport as smooth and easy as possible. Don’t hesitate to come and see us!